Radius Rocket 33 
Trade-Up Program Information


Q: What is this Rocket Trade-up program Radius has announced?
A: Radius has announced a new trade-up program specifically for the new ultra-fast Rocket 33, which allows end-users who have purchased an original Rocket to upgrade to a Rocket 33 for $899.  Any user who purchased a Rocket 25i can upgrade to Rocket 33 for $1,399.
 
Q:  Is the program aimed at end-users or Dealers?
A:  This program is aimed at end-users, to allow a fast and easy trade-up for their old Rockets to the fastest Rocket available yet, the Rocket 33.  Dealers may participate for their customers by handling the shiping of the old Rocket, etc...

Q: Which Rockets are valid for Trade-Up?
A: This program is valid to trade up Rocket and Rocket 25i ONLY to a Rocket 33.  It is NOT for trading up from Rocket 25i to original Rockets or any other combination. Re-furbished Rockets (632-0140-01 and 632-0141-01) are NOT eligible for Trade-Up.

Q: How long does this program run?
A: This program is an unlimited time offer which begins April 24, 1992.  Radius reserves the right however, to cancel the program without notice at any time.
 
Q: How is the program administered?
A: Rocket or Rocket 25i users fill out the Trade-Up Form or call Radius Sales Support at (408) 434-1011 and place their trade-up order over the phone.  Forms may be FAXed to Radius Sales at (408) 943-1737.  Trade-Up Forms are available on AppleLink, America On-Line and Compuserve as well as from our Automated FAX Information System at (800) 966-7360.  Each Radius sales office in the US also has copies of the Form.

Radius will accept VISA/MasterCard, Cashiers Checks or Money Orders for $899 or $1,399 (plus applicable tax) depending on the trade-up Rocket.  Corporate customers may use a Corporate Purchase Order.  There are two shipment and payment options:

Normal Ship:  Users return their Rocket and Trade-Up form (not necessary to return the form if order is called in first) to Radius shipping pre-paid. User's credit card is debited for the appropriate trade-up price plus applicable tax.  Radius then ships a new Rocket 33 via 2nd day delivery.  Overnight delivery costs $20 extra.

Advance Ship:  In this case, the user's credit card is debited for the FULL RETAIL price of a new Rocket 33 ($2,499 plus applicable tax).  Radius then ships a new Rocket 33 via 2nd day delivery.  Overnight delivery costs $20 extra. Upon receipt of the user's old Rocket or Rocket 25i, Radius will credit their credit card for the difference between the trade-up price and the full retail price.  The user's old Rocket must be received within 30 days. 
 
Q: Should the SIMMs be removed from the Rocket?
A: Yes.  However, Radius recommends that an Apple or Radius Authorized Service Technician remove the SIMMs from the Rocket to ensure that the Rocket is returned in good working order.  For the name of the nearest Radius Authorized Reseller, call us toll free at (800) 227-2795.  Rockets that are damaged from improper SIMM removal or any other cause will not be accepted for Trade-Up.  SIMMs that are left on old Rockets CANNOT be returned.  Radius Sales Support or Tech Support will not assist in removing SIMMs from Rockets.
